A241 BWBBK3053 KUMP E MARKETING OF FINANCIAL SERVICES

This course presents the theory and application of marketing in financial institutions. The course focuses on the importance of marketing in financial institutions and the marketing techniques and tools that can be applied in the financial institutions for competitive advantage. This course will also cover topics such as basic marketing concept, bank marketing strategies, bank products, consumer behavior and attitudes, market segmentation and others. The emphasis is on the practical application of principles, concepts and tools of marketing management.